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oneQube’s SmartStream Debuts, Saving Twitter Chats

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smartstream-intro-2

As longtime, active Twitter chat participants, we have long been fans of Tweetchat. Even as we were developing a chat function as part of our oneQube platform, we looked first to Tweetchat for functionality.

You can imagine our dismay when we learned this weekend that the Twitter API changes had made it all but impossible for Tweetchat to keep going. As active chat participants ourselves, we felt compelled as a company to help support the thousands of thriving chat communities that rely on TweetChat to power their Twitter chats. So we turned to our developers and asked them if it would be possible to get the chat functionality out of private beta and enable anyone to use it.

And now we have oneQube SmartStream.

SmartStream is a free Twitter chat platform with robust functionality that will allow the tens of thousands of weekly Twitter chat participants to engage in their favorite Twitter chats with ease. In addition to sharing similar functionality with the Twitter chat platform of choice – TweetChat – oneQube SmartStream will offer chatters some new features we think will enhance their Twitter chat experience.

 With our proprietary #SART (Social Analytics, Real Time) panel enabled, chat participants will able to see who is tweeting the most in the chat, what other hashtags are trending in the chat, and what links are being shared, without ever leaving the stream.  Powerful information, especially for chat hosts and guests.  

But perhaps the feature chat participants will come to love the most will be the transcript on demand functionality.  With just one click, you will be able to save a full transcript of the chat you just participated in, which will be permanently archived in your transcripts for future reference.  

SmartStream is just one part our multi-functional Social Relationship Management platform, oneQube. 

oneQube will be a paid platform, and SmartStream users will be able to get a sneak peak of oneQube functionality by clicking on the left navigation bar.  Our goal is to have oneQube fully available for use, with a generous free trial period, by the end of June.  SmartStream users may also ask to become part of the private beta, with those requests being honored on a first-come, first-served basis.

SmartStream will always be free.

How SmartStream works

To get started using SmartStream, go to oneQube.com and click on the blue “Register with Twitter” button on the homepage:


smartstream-intro

Authorize your Twitter account:


smartstream-authenticate

Create a oneQube account on the next screen, click get started, and you will land on your SmartStream homepage:

Screen Shot 2013-05-08 at 10.21.50 AM

SmartStream Homepage:


Screen Shot 2013-05-08 at 10.37.56 AM
To set the focus of your SmartStream to a Twitter chat, enter in the #hashtag in the Focus box and click “set focus”.  You are now in chat mode:

 

 

You will notice that the Tweet box is at the bottom of the page.  You can click it and drag it anywhere you like on the page, we recommend putting it on the top of the stream:

Screen Shot 2013-05-08 at 11.39.56 AM

You can change the shape of the Tweet box to a square by clicking on the “X” in the top right corner and move it anywhere on the screen you prefer … it’s all about personal preference:


Screen Shot 2013-05-08 at 11.38.33 AM

There are two ways you can view the Chat stream: Queue or Stream mode. Please note the default user setting is queue mode.

In queue mode, Tweets will “queue” up similar to how they do in native Twitter or Hootsuite.  The blue counter bar at the top indicates how many Tweets are waiting for you to view.  Click on the blue bar to release the Tweets in the pending in queue.  We provide a line separator to show where you last released Tweets into the stream, making it easy for you to keep track of your place in the chat.  

We recommend this for very active chats with a high volume of Tweets per minute.

To change to stream mode, click on stream control in the right corner of the navigation bar:


Screen Shot 2013-05-08 at 10.58.40 AM

Slide the stream button from right to left, and you will now be in stream mode.  Tweets will load as they are presented, and in very fast chats, this mode may be hard to follow.  We still present a line demarking where the last batch of tweets came in.  

You can also control your #SART display in this box, so this is a good time to talk about #SART.

#SART stands for Social Analytics, Real Time. When this function is enabled, we are pulling and displaying data about a chat or conversation in real time: additional hashtags, active participants, and recent links shared.  

This can be valuable data, especially for chat hosts, if you want to see who is particularly active in a chat, or check out links being shared without leaving the stream.  If it proves to be a distraction, just go into stream control, slide the #SART button from right to left, and this display will go away.

You can engage in a chat in one of three ways: Tweet directly into the stream, RT with comment, or reply to all.

To Tweet directly into the stream, just type in the Tweet box and click the blue Tweet button:

Screen Shot 2013-05-08 at 11.16.26 AM

To retweet or retweet with additional comment, just click on “retweet” under any tweet, and the tweet will auto-populate the box.  Add your comment or RT as is:

Screen Shot 2013-05-08 at 11.19.17 AM

If you reply to a tweet that has multiple handles in it, they will all be included in the response:

Screen Shot 2013-05-08 at 11.22.54 AM

To highlight a particular chat participant, click on “qubit” below a Tweet and click “Highlight”.  That person’s Tweets will now be tagged for the duration of the chat:


Screen Shot 2013-05-08 at 11.29.33 AM

When someone Tweets @ you, or you are mentioned in a Tweet, those Tweets will be highlighted in BLUE:

Screen Shot 2013-05-08 at 11.33.39 AM

One of the coolest  features of SmartStream is the ability for all users to save a Chat transcript on demand.  Just click on “Save Transcript” in the navigation bar.

Screen_Shot_2013-05-08_at_11.16.26_AM

A green confirmation window will display upper right:

Screen Shot 2013-05-08 at 11.57.08 AM

Your saved transcript is accessed by clicking “view transcript” in the navigation, or scrolling over the left nav bar, and clicking “Transcripts” under “Smart Stream”.  Both lead to this page:

Screen Shot 2013-05-08 at 12.02.25 PM

Click on “view transcript” on the right to access all the Tweets that shared during your active SmartScreen session. These Tweets are ordered starting from last to first, in a paginated display:


Screen Shot 2013-05-08 at 12.04.12 PM

Important notes: These reports will ONLY contain the Tweets we captured during your active SmartStream session. They are not currently searchable, exportable, shareable, though that functionality may be added in the future.

You can save as many chat transcripts as you desire, and can delete them from the grid if you wish by clicking on the X next to the saved transcript.

Additional Functionality

We made some of our favorite little details from oneQube functionality available in SmartStream.

Hover over any link in SmartStream, and we will display a mini-preview box that will let you know what’s on the other side of the link without having to click through. No more blind clicking!

Screen Shot 2013-05-08 at 1.00.34 PM

Similarly, you can hover over any blue Twitter handle to get a mini-preview of that person’s Twitter bio.  There is one important thing you can do from the box that pops up – click the “Profile Plus” earth globe-shaped icon on the bottom row.

Screen_Shot_2013-05-08_at_12.24.52_PM

This brings up a “Profile Plus” box for that user that includes recent Tweets, that user’s trends (who they are talking to, who is talking to them, and what hashtags they participate in), as well as a website summary if they happen to have a link in their bio.

Screen Shot 2013-05-08 at 12.42.50 PM

A blue corner in the box means you are following that person already, and red corner means you are not.  Click on a red corner, and you will start following that person.

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